For the purposes of this policy, personal information means information about an identifiable individual.
Why we collect personal information
We collect personal information in order to conduct our business, to provide and market our services and to meet our legal obligations, including (but not limited to) our anti-money laundering and sanctions compliance obligations (Services).
Who we collect personal information about
We collect and hold personal information about (but not limited to):
- clients, business associates and potential clients and their employees, contractors, owners and directors;
- individuals we deal with in the course of acting for clients and carrying out our Services;
- prospective employees, employees and contractors; and
- other people who come into contact with Lewis Lawyers.
The kind of personal information we collect
In general, the type of personal information that we collect and hold includes (but is not limited to): your name, address, contact details, date of birth, occupation, bank account and other financial information, identity verification such as your driver’s licence, passport and birth certificate, employment history and/or details, education and qualifications, testimonials and feedback, evidence of source of funds (in some cases) and other information which assists us to provide and market our Services and meet our legal obligations under applicable privacy laws and the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.
In some cases, if personal information is not provided as requested, we may not be able to carry out the instructions or provide our Services.
How we collect personal information
We collect personal information in the following ways:
- directly from you or from third parties acting on your authority or who you authorise us to make contact with about you:
- when you contact us seeking information about us, our services or anything on our website (including if you register on our website to receive our news updates);
- in the course of conducting customer due diligence;
- while providing our services to you; or
- when you apply to work at Lewis Lawyers;
- publicly available information searched as part of carrying out customer due diligence or as part of the provision of our Services to you;
- indirectly through your use of our website and the services and functionality offered through it;
- third parties connected with the substance of the matter(s) or purpose(s) for which you have engaged us.
How we process your personal information
Where we collect personal information, we will only process it:
- to perform a contract with you;
- where we have legitimate interests to process the personal information and these interests are not overridden by your rights;
- when we have your consent; or
- in accordance with a legal obligation.
How we will use or disclose your personal information
We may use and disclose personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose, and in other circumstances authorised by the Privacy Act.
We collect your personal information so that we can provide you with our Services and any related services you may request. In doing so, we may use the personal information we have collected from you for purposes related to the Services, including:
- to conduct our business;
- to provide and market our Services to you;
- to carry out our responsibilities as an employer;
- to verify your identity, perform customer due diligence and for internal record keeping purposes;
- to carry out firm and trust account transactions, such as client billing and payments, firm creditors, employee transactions and client trust account transactions;
- to enforce our agreements with you (including to supply, and invoice for, Services, and to collect payment, which may also include disclosing information to debt collectors);
- for dealing with legal or commercial disputes;
- to provide promotional information and newsletters in hard copy or electronic form, or information that we believe may be of interest to you;
- to communicate with you;
- to comply with our legal obligations, including (but not limited to) our anti-money laundering and sanctions compliance obligations.
We may be required to disclose personal information to third parties in the course of representing and advising our clients if it is required or authorised:
- by an individual;
- by law; or
- by the New Zealand Law Society’s Rules of Professional Conduct.
From time to time, we may share personal information with certain service providers who provide services to us or perform client insight analytics or marketing activities on our behalf.
Storage and security
Personal information may be stored in hard copy and/or electronic form, including with third party data storage facilities and in cloud storage located both inside and outside New Zealand. Electronic data that is stored in the cloud by third parties is usually encrypted.
Hard copy personnel files are stored in locked cupboards in the office of the Office Manager and may not be removed from this location. Access to personnel files is limited to the Office Manager, Finance (for payroll purposes) and Partners of the firm. At all times, access to a file must be for a work-related purpose and comply with the provisions of the Privacy Act.
As a firm, we take all reasonable steps to protect your personal information from misuse and loss, and from unauthorised access, modification or disclosure. We do this by use of appropriate physical security and restricted access to both electronic and hard copy records. All Lewis Lawyers personnel are required to access personal information for work-related purposes only, to respect the confidentiality of personal information and the underlying privacy of individuals.
The length of time we keep your personal information depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal requirements such as anti-money laundering and financial reporting legislation).
If your personal information is no longer required by us, we will either destroy the information or de-identify it so it cannot be attributed to you personally.
Links to other websites
Our website, social media, news updates or other communications to you, may contain links to third party websites. Unless expressly stated otherwise, these websites have not been developed by and are not controlled by us. They are provided for your convenience only, and do not imply that we check, endorse, approve or agree with the privacy practices of these third party websites. We encourage you to be aware when you leave our website and to read the privacy statements of each website that you visit.
How you can access or correct your personal information
We try to ensure that the personal information we hold is accurate, complete and up-to-date; however, please contact us in order to update any personal information we hold about you.
You have the right to request access to any of your personal information we hold by emailing us at email@example.com. Subject to any lawful grounds for withholding, we will provide you with a copy of the personal information we keep about you.
You may request that the personal information we hold about you be corrected by emailing us at firstname.lastname@example.org. If we agree that your personal information is to be corrected, we will do so. If we do not correct your personal information, your correction request will be kept with the personal information held.
If you think that your privacy rights have been interfered with, you can make a written complaint to Lewis Lawyers at email@example.com, or otherwise contact the Office of the Privacy Commissioner (OPC) at: phone 0800 803 909, http://privacy.org.nz/.
Updates to this policy
This policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the ever-changing business environment. The most current version of this Policy is located at www.lewislawyers.co.nz
Last updated: 21 December 2021